Help Center

You can use all the main Credit Cards & PayPal in our store.

Neatcell Official adheres to highest industry standards in order to protect your personal information with the best security solutions.

Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the internet for processing payments safely.

Neatcell Official ships worldwide every day. Shipping is available for most all around the world.

All items are subject to a handling period before they are dispatched.

90% of orders leave the warehouse within 1-3 days of payment.

We will notify you by email when your items have been shipped.

90% of our orders has a tracking number available. However, it's possible that your order doesn't have a tracking number. Please contact us at support@neatcellofficial.com in case you need to know more about your shipment which doesn't have a tracking code and we'll do our best to get you some information about it!

You will receive your tracking number by email within few days from your order. You can then track your order using the code at our Track Order page.

Please make sure you've inserted your code right, best way to do this is by using copy & paste.